TERMS & CONDITIONS
Last Updated: [Date]
Welcome to Silked Road.
By accessing or using silkedroad.com, you agree to be bound by these Terms & Conditions.
Please read them carefully. If you do not agree, please do not use this website.
Silked Road sells adult wellness, intimate accessories, and sexual health products. We operate with strict privacy and hygiene standards to ensure a safe shopping experience.
1. Eligibility & Age Requirement
You must be:
18 years or older
Legally permitted to purchase and use adult products in your region
Using this website for lawful purposes only
By using this website, you confirm that you meet all legal age requirements.
2. Who We Are
This website is operated by:
Silked Road
Email: support@silkedroad.com
Website: https://silkedroad.com
3. Account Registration
To purchase from Silked Road, you may need to create an account.
When creating an account:
You must provide accurate and complete information
You are responsible for maintaining your account confidentiality
You must notify us immediately of any suspicious or unauthorized access
Silked Road is not liable for losses arising from unauthorized account usage.
4. Product Information
We aim to provide accurate product details, including descriptions, materials, measurements, and images. However:
Colors, packaging, or minor features may vary
Product availability is subject to change
Prices may change at any time without notice
Some items may have limited quantities
Silked Road is not responsible for typographical errors, outdated listings, or supplier changes.
5. Pricing & Payment
All prices listed are current and may be updated without notice
Prices may vary based on region, taxes, or offers
Payment must be completed before order shipment
We do not store full credit/debit card details
Payments are securely handled by trusted payment processors (Razorpay, Stripe, PayPal, Cashfree, etc.)
Silked Road reserves the right to refuse or cancel any order that violates our policies.
6. Shipping, Delivery & Discreet Packaging
We offer discreet packaging to protect your privacy.
Packages contain no branding or product description on the outside.
Delivery timelines are estimates and may vary due to:
Courier delays
Weather conditions
Regional restrictions
Festivals or high-volume periods
While we work with reliable logistics partners, delays may occasionally occur due to factors beyond our control. So, Silked Road is not responsible for any delays caused by them.
7. Returns, Replacements & Refunds (Hygiene Policy)
For health and hygiene reasons, we strictly do not accept returns on:
Sex toys
Vibrators
Dildos
Anal toys
Lingerie
Lubricants
Condoms
Any intimate-use items
Once these products leave our fulfillment partner’s facility, they cannot be reused or resold.
You are only eligible for a replacement or refund if:
The product arrived damaged
The product is defective
You received the wrong item
There are missing components
You must report issues within 72 hours of delivery at support@silkedroad.com with photos/videos.
Silked Road reserves the right to approve or reject replacement/refund requests.
8. Order Cancellation
You may cancel your order before it is shipped.
Once shipped, the order cannot be canceled, returned, or refunded.
Silked Road reserves the right to cancel orders due to:
Payment failure
Quality check issues
Stock unavailability
Suspected fraud
Violations of Terms
9. User Conduct & Website Usage
You agree NOT to:
Use the site for any unlawful purpose
Upload harmful files or malicious scripts
Attempt to hack, modify, or disrupt the website
Copy or misrepresent our products or content
Use automated bots, scrapers, or crawlers
Attempt to access restricted areas without permission
Provide false information during registration or purchase
Violation may result in immediate termination of access.
10. Intellectual Property Rights
All content on this website, including:
Logos
Product descriptions
Texts
Images
Videos
Graphics
Website design
…is the exclusive property of Silked Road and protected by copyright laws.
You may not copy, resell, distribute, modify, or use our content without written permission.
11. Disclaimer for Adult Products
By purchasing from Silked Road, you acknowledge:
Products are for personal use only
You must read product instructions before use
You must check compatibility with your body before use
Products should be used responsibly and hygienically
Silked Road is not responsible for injuries caused by incorrect or unsafe use
Consult a medical professional if you have allergies, sensitivities, or medical conditions affecting product usage.
12. Liability Limitation
To the fullest extent permitted by law:
Silked Road is not liable for indirect, incidental, or consequential damages
We are not responsible for courier delays, lost packages after delivery confirmation, or misuse of products
Our liability is limited to the amount paid for your order
Some jurisdictions do not allow certain disclaimers — in such cases, our liability is limited to the maximum permissible by law.
13. Third-Party Links
Our website may contain links to third-party sites.
Silked Road is not responsible for:
Their content
Their policies
Their security
Their practices
We encourage you to read their Terms and Privacy Policies separately.
14. Suspension or Termination
Silked Road may suspend or terminate your access if:
You violate these Terms
You attempt fraud or misuse the website
You post unlawful or harmful content
You provide false information
You attempt to hack or disrupt the website
We may do this without prior notice.
15. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains:
What data we collect
How we store and use it
Your rights
How to contact us
Read it here: Privacy Policy Page (add link on your site)
16. Governing Law
These Terms & Conditions are governed by the laws of India (you may replace with your jurisdiction).
All disputes will fall under the jurisdiction of courts in India, unless otherwise required by local law.
17. Changes to Terms
Silked Road may update these Terms & Conditions at any time.
Changes are effective immediately upon posting on this page.
It is your responsibility to review this page periodically.
18. Contact Information
If you have any questions about these Terms & Conditions, contact us at:
📩 support@silkedroad.com
🛍 Silked Road
🌐 https://silkedroad.com
TERMS & CONDITIONS
Last Updated: [Date]
Welcome to Silked Road.
By accessing or using silkedroad.com, you agree to be bound by these Terms & Conditions.
Please read them carefully. If you do not agree, please do not use this website.
Silked Road sells adult wellness, intimate accessories, and sexual health products. We operate with strict privacy and hygiene standards to ensure a safe shopping experience.
1. Eligibility & Age Requirement
You must be:
18 years or older
Legally permitted to purchase and use adult products in your region
Using this website for lawful purposes only
By using this website, you confirm that you meet all legal age requirements.
2. Who We Are
This website is operated by:
Silked Road
Email: support@silkedroad.com
Website: https://silkedroad.com
3. Account Registration
To purchase from Silked Road, you may need to create an account.
When creating an account:
You must provide accurate and complete information
You are responsible for maintaining your account confidentiality
You must notify us immediately of any suspicious or unauthorized access
Silked Road is not liable for losses arising from unauthorized account usage.
4. Product Information
We aim to provide accurate product details, including descriptions, materials, measurements, and images. However:
Colors, packaging, or minor features may vary
Product availability is subject to change
Prices may change at any time without notice
Some items may have limited quantities
Silked Road is not responsible for typographical errors, outdated listings, or supplier changes.
5. Pricing & Payment
All prices listed are current and may be updated without notice
Prices may vary based on region, taxes, or offers
Payment must be completed before order shipment
We do not store full credit/debit card details
Payments are securely handled by trusted payment processors (Razorpay, Stripe, PayPal, Cashfree, etc.)
Silked Road reserves the right to refuse or cancel any order that violates our policies.
6. Shipping, Delivery & Discreet Packaging
We offer discreet packaging to protect your privacy.
Packages contain no branding or product description on the outside.
Delivery timelines are estimates and may vary due to:
Courier delays
Weather conditions
Regional restrictions
Festivals or high-volume periods
Silked Road is not responsible for delays caused by third-party courier services.
7. Returns, Replacements & Refunds (Hygiene Policy)
For health and hygiene reasons, we strictly do not accept returns on:
Sex toys
Vibrators
Dildos
Anal toys
Lingerie
Lubricants
Condoms
Any intimate-use items
Once these products leave our warehouse, they cannot be reused or resold.
You are only eligible for a replacement or refund if:
The product arrived damaged
The product is defective
You received the wrong item
There are missing components
You must report issues within 48 hours of delivery at support@silkedroad.com with photos/videos.
Silked Road reserves the right to approve or reject replacement/refund requests.
8. Order Cancellation
You may cancel your order before it is shipped.
Once shipped, the order cannot be canceled, returned, or refunded.
Silked Road reserves the right to cancel orders due to:
Payment failure
Quality check issues
Stock unavailability
Suspected fraud
Violations of Terms
9. User Conduct & Website Usage
You agree NOT to:
Use the site for any unlawful purpose
Upload harmful files or malicious scripts
Attempt to hack, modify, or disrupt the website
Copy or misrepresent our products or content
Use automated bots, scrapers, or crawlers
Attempt to access restricted areas without permission
Provide false information during registration or purchase
Violation may result in immediate termination of access.
10. Intellectual Property Rights
All content on this website, including:
Logos
Product descriptions
Texts
Images
Videos
Graphics
Website design
…is the exclusive property of Silked Road and protected by copyright laws.
You may not copy, resell, distribute, modify, or use our content without written permission.
11. Disclaimer for Adult Products
By purchasing from Silked Road, you acknowledge:
Products are for personal use only
You must read product instructions before use
You must check compatibility with your body before use
Products should be used responsibly and hygienically
Silked Road is not responsible for injuries caused by incorrect or unsafe use
Consult a medical professional if you have allergies, sensitivities, or medical conditions affecting product usage.
12. Liability Limitation
To the fullest extent permitted by law:
Silked Road is not liable for indirect, incidental, or consequential damages
We are not responsible for courier delays, lost packages after delivery confirmation, or misuse of products
Our liability is limited to the amount paid for your order
Some jurisdictions do not allow certain disclaimers — in such cases, our liability is limited to the maximum permissible by law.
13. Third-Party Links
Our website may contain links to third-party sites.
Silked Road is not responsible for:
Their content
Their policies
Their security
Their practices
We encourage you to read their Terms and Privacy Policies separately.
14. Suspension or Termination
Silked Road may suspend or terminate your access if:
You violate these Terms
You attempt fraud or misuse the website
You post unlawful or harmful content
You provide false information
You attempt to hack or disrupt the website
We may do this without prior notice.
15. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains:
What data we collect
How we store and use it
Your rights
How to contact us
Read it here: Privacy Policy Page (add link on your site)
16. Governing Law
These Terms & Conditions are governed by the laws of India (you may replace with your jurisdiction).
All disputes will fall under the jurisdiction of courts in India, unless otherwise required by local law.
17. Changes to Terms
Silked Road may update these Terms & Conditions at any time.
Changes are effective immediately upon posting on this page.
It is your responsibility to review this page periodically.
18. Contact Information
If you have any questions about these Terms & Conditions, contact us at:
📩 support@silkedroad.com
🛍 Silked Road
🌐 https://silkedroad.com